Deposits, Withdrawals and Transfer of Funds

1. How can I deposit funds into my account?

In order to deposit funds you must first log in to your Portal. Then follow either of the below options:

Option A
1. Within your Portal, click on 'Wallets' button.
2. Select the currency you wish to deposit funds into and click on the 'Deposit' button.
3. If you are provided with more than one Deposit methods to deposit in, choose your preferred deposit method and click on 'Proceed'.
4. Complete the additional steps requested.

Option B
1. Within your Portal, click on 'Funds' button and then on 'Deposit' button.
2. Select the currency you wish to deposit funds into.
3. Choose your preferred deposit method.
4. Complete the additional steps requested.

2. How long does it take to process my deposit?

3. What currencies can I deposit?

4. Are there any Deposit and Withdrawal limitations I need to be aware of?

5. Why is the amount reflected in my account less than my deposit?

6. Do you charge deposit fees?

7. Do you charge withdrawal fees?

8. How can I transfer funds from one trading account to another?

9. Are there any restrictions to internal transfers?

10. Can I transfer funds to eWallets when I have open positions?

11. How long does it take to process an internal transfer?

12. How do I withdraw money from my account?

13. How much time does it take to process a withdrawal?

14. Can I withdraw using a different method than the one I used to deposit?

15. What do I do if I want to cancel my withdrawal?

16. What is a destination tag?

This website is owned and operated by Hatio Ltd. Hatio Ltd is a registered company in Marshall Islands, with registration number 90645 and has its registered address on Trust Company Complex, Ajeltake Road, Ajeltake Island, Majuro, Republic of the Marshall Islands MH96960.

Cryptocurrency trading can be extremely risky and can lead to large and immediate financial losses. Crypto assets are highly volatile and can result in significant losses of your capital over a short period of time. Cryptocurrencies markets are unregulated services which are not governed by any specific regulatory framework. The provision of such services is not being directly provided by the Company but through licensed third parties.

CryptoGT does not provide its services to residents of various jurisdictions such as but not limited to the United States of America, North Korea and Cuba.

CryptoGT currently accepts only cryptocurrencies as method of deposit.
  • Copyright Hatio Ltd (CryptoGT) 2020