Account Opening Questions

1. Full name
2. Email address
3. Password
4. Country of Residence
5. Investor Information

The minimum age required for registering a CryptoGT account is 18 and above.

Registering an account takes less than one minute. Once you register, we send a confirmation link to your email address. Please click the link to verify your email address and your account will be ready.

No, each client is only allowed to open one Account using the same email address. You can, however, open multiple trading accounts.

If you did not receive the registration link, please check in the spam folder of your email account first. If you still cannot find it, please contact Support on the available live chat or via email at [email protected].

No. Once you register and validate your email address you will have access to your Portal and all available eWallet currencies, from where you can open a trading account.

eWallets are created automatically and can be used to make Deposits, Withdrawals and Internal Transfers to and from your trading accounts in different currencies.

You can open a trading account/s by clicking on the 'MT5' button within your Portal, selecting 'Create live account', filling in the outlined information (including selecting your preferred Leverage) and clicking on 'Open account'. 

Yes we do  provide this option on CryptoGT.

BTC, BCH, ETH, DSH, LTC, XMR, XRP, ADA, USDT, PAX, TUSD, USDC, ZEC, XLM

CryptoGT does not provide its services to citizens and residents of certain jurisdictions such as United States of America, Canada, EU countries, Cuba and North Korea.

Yes. You can open up to 2 BTC and 2 XRP accounts. In all the other available currencies (BCH, ETH, DSH, LTC, XMR, ADA, USDT, PAX, TUSD, USDC, ZEC, XLM) you can open 1 trading account.

You can cancel your account by sending an email to [email protected]. Please ensure that the request is sent from the same email you used when you registered, and that you clearly indicate that you wish to terminate your account.

Yes we offer demo accounts with demo balances. These vary from currency to currency. Up to one demo account can be created per Crypto currency, you can choose leverage either 1:200 or 1:500. Please be aware that leverage changes cannot take place when there are open positions in your account.

If you want this changed please contact our support on our live chat or via email at [email protected]. 

Yes you can. When opening a corporate account, enter your Company name in 'First Name' and your Company type (eg, Limited Company, Ltd.) in 'Last Name'.

If you forget your password, you can click on the 'Forgot your password?' option on the login screen and set a new password from the password recovery screen as per the outlined instructions.

Go to Profile option, in your Portal. There you can see the Two-Factor Authentication feature where you can activate it. You will be asked to download the free Google Authenticator app and your 2FA will then be enabled.

Please send an email from your email account registered with CryptoGT and request that we remove your 2FA.

Swap-free / Islamic accounts are only available to clients who follow the Muslim faith. You can request to open a swap-free account by opening a trading account and submitting a request to [email protected], or by opening a ticket through your Client Portal. The Support team may request for additional information from your end.  For more information on Swap-free Accounts, click here.