We currently offer only one Trading Account type. For more information visit Trading Account Info page.

We offer variable spreads, meaning that they fluctuate, typically within a range depending on market conditions. However,  during volatile markets, macroeconomic news releases and weekend gaps, spreads might widen more than usual which solely depends on our liquidity providers. CryptoGT has no control over this. To see our typical (average) spreads, please click on the 'Trading' tab on our web page menu and select each asset class.

We offer 7 Asset Classes (Forex, Cryptocurrencies, Metals, GTi12, Equity Indices, DeFi Tokens, NFTs) with more than 100 instruments, accessible to all clients. For more details, please click on the 'Trading' tab on our web page menu to see all trading pairs.

We do not charge commission on trading accounts.

There are no limitations.

No. We provide negative balance protection, meaning that you can loose only the amount deposited. In case your trading account has negative balance due to credit/bonus,once you have no open positions will be automatically reset back to 0.

Yes, our promotions allow you to utilize bonuses as it is a part of your Equity and can be used for trading, therefore, it is possible to lose it and you're not required to refund it.

No, it is not possible the change your trading account's base currency. However, you can open an additional trading account through your secure area Portal and select the base currency of your preference.

You can easily change your trading account password within your secure area (Clients' Portal) by clicking on the 'Trading Accounts' tab menu. This is very helpful if you have forgotten your password, or you just want to change it. Please follow the steps below: 

1. Go to the Trading Account for which you would like to reset your password.
2. In the Actions drop down list, select Change Password. 
3. Enter your new password and submit. 
4. Once you complete point 3, you will receive an email requesting you to confirm the request. Click on the confirmation button and your password will be changed.
 

When you open a position in the spot market, it requires a physical delivery which usually takes place within 2 days after the transaction date. In margin trading, however, there is no physical delivery, therefore, you can extend the settlement date of that position by rolling it over automatically to the next day.

It is an interest rate that is either paid or charged into your trading account at the end of each trading day, which depends on the difference between the interest rates of the traded currencies within a pair.

No we do not apply typical rollover/swaps on cryptocurrency pairs but we apply a financing (premium) for the use of leverage. Using leverage you are essentially borrowing the rest of the capital to buy the investment from CryptoGT, and instantly CryptoGT is borrowing that capital from the venue your order will be executed. The financing fees are charged every 4 hours.

No. If you close your position before the scheduled time your position is not subjected to a rollover or financing fee.

For Forex, Metals, Energies, Equity Indices it is every day at 00:00 Server Time excluding Saturday and Sunday.

For Cryptocurrency pairs it is every 4 hours six times a day at 03:00 am, 07:00 am, 11:00am, 15:00 pm, 19:00 pm and 23:00 pm 7 days a week.

Server Time is GMT+3.

The usual value date for Forex pairs is 2 days ahead. Therefore, a position that is held open on Wednesday has a value date on Saturday. As trading is closed on Saturdays and Sundays triple rollover/swap fees must apply to compensate for the weekend. This applies for Metals and Energies pairs too. 
The same applies for Indices pairs but these are charged on Fridays.

For Forex, Metals and  Energies
[Lot Size x Contract Size x Point Size x Swap Points x Base Currency/Account Currency Exchange Rate]


For Equity Indices
[Lot Size x Contract Size x Swap Percentage x Base Currency Exchange Rate to Account Currency] / 360

Lot Size = Number of Lots you hold on a pair
Contract Size = Number of contracts in 1 lot
Point Size = Number of digits the pair has, expressed in decimal points
Swap Points = The swap rate in points
Base Currency = The symbol currency
Account Currency = Your account currency

To view examples please click on 'Trading' tab menu on our website and select the asset class.

You can check swap rates within your trading terminal by right clicking on a trading pair on Market Watch window and select specification. A new window will open with all specifications of the instrument including swap long and swap short.

On Cryptocurrency pairs financing fees are published at the moment the fee applies, therefore, we publish on a weekly basis daily historical fees by visiting Crypto page.

We offer Hedging accounts. Hedging means that any new order on a any instrument opens a new position, allowing you to place stop loss, take profit and modify each position individually.

Cryptocurrencies are available for trading 24/7. Forex, Indices, Commodities, Metals, Energies are available 24/5. Please visit cryptogt.com under the 'Trading' menu tab for trading hours related to specific assets.

Our server time zone is GMT+3.

Our trading server is located in London (UK).

No. CryptoGT offers only MT5.

We offer Market Execution for all trading pairs, meaning that orders will be routed to our execution venues (liquidity providers) for price confirmation and return back to you the best available market price.

Our average speed of execution is 120 milliseconds from the moment your order reaches our trading server. However, you might experience additional delay in which we have no control, due to the fact that your trading terminal/platform executes orders from a place that is far away from our trading server. If speed of execution is very important for your trading strategy we advise you to use a VPS (virtual private server) that is located in London (UK).

No we don't.

The company has a robust technology in place to fast route orders for execution in milliseconds. In some instances you will receive the requested price, however, during volatile and rapid market movements and important news releases orders might be executed at a better or a worse price, known as positive or negative slippage.

It must be noted that for Cryptocurrencies all orders are executed based on the available volume size (lots) displayed in the Depth of Market, therefore, your requested price is always the Top of Book(TOB)/Layer 1 price and the order might be executed at a different price which is the weighted average price. For further details please visit Market Depth for Cryptos page.

CryptoGT uses its aggregation engine to absorb market and trade data from various execution venues (liquidity providers that are willing to accept orders at different sizes with no rejections) providing 100% executable prices. Once the aggregation takes place, Market Depth displays bids and asks at different price levels which are available for execution with a specified volume size (lots). Once you place an order on a Cryptocurrency pair, depending on the requested volume, your order will be filled at the available price for each level (weighted average price). For more details please visit Market Depth for Cryptos to see various examples.

Go to Market Watch within your trading terminal and right click on a symbol that you would like to see Depth of Market. Select Depth of Market and you are ready to go. Alternatively, you can right click on any chart and select Depth of Market. Please note that upper prices highlighted with red represent the asks and lower prices highlighted with blue represent the bids.

A lot represents the amount of a currency (or Contract Size) you would like to Buy or Sell, pre-defined for each trading pair. In MT5 Volume is measured in Lots. For example 1 Lot on USDJPY is equivalent to  100,000 USD. 1 lot on XAUUSD (Gold) is 100 Troy Ounces or 100 contracts. For more details on how much a Lot is equivalent to, you can check our trading specifications under "Trading" tab menu or by right clicking on any instrument on Market Watch window within your trading platform and select specification.

Yes, we do.

Yes, we do.

Yes, we allow you to hedge your positions in the same trading account by opening a Buy and a Sell position on the same instrument.

We offer leverages between 1:5 - 1:500 or Margin Requirements 20% - 0.2%.

Please note that leverage vary between instruments and it is dynamically adjusted based on the USD Volume. For more details please go to 'Trading' tab under the main menu and select the asset class you wish to check margin requirements.

Leverage is the ratio between the amount of money you really have and the amount of money you can trade which is usually expressed as 1:X. It is a multiplication of your Equity that allows you to open bigger trading positions.

Margin is the required amount to open or maintain a position and it's usually expressed in percentage terms. 

For example a position of 0.01 Lot on XAUUSD at 1700.00 has a maximum leverage 1:100, therefore, required margin would be 17 USD or 1% of one contract XAUUSD.

For Forex Pairs it is calculated in the following way:
Lot Size * Contract Size / Leverage or * Margin %. The result is always at the instrument's currency.

For Metals, Energies, Equity Indices it is calculated in the following way:
Lot Size * Contract Size * Opening Price / Leverage or * Margin %. The result is always at the instrument's currency.

Please note that dynamic leverage applies for all instruments, therefore, you must calculate each tier separately and sum the results. For your convenience please check our Dynamic Leverage Margin Calculator

Margin Level is the percentage value based on the amount of accessible usable margin vs used margin (Margin) or the ratio of your equity to margin and it is calculated in the following way:
-Margin Level = (Equity/Margin) * 100

Free Margin is the amount of money that you have available to open new positions and it is calculated in the following way:
-Free Margin = Equity - Margin

Dynamic leverage allows us to reduce dynamically and in real time the amount of Leverage you can have per instrument in order to protect your account from excessive leverage with large volumes. The higher the volumes, the higher the risk to loose a big part or all of your funds, therefore, leverage offered decreases accordingly. Please go to 'Trading' tab under the main menu to check margin requirements for each asset class or trading instrument.

Right Click on any instrument within Market Watch window and select New Order from within your trading platform. An alternative way is to Left/Double click on the instrument. For faster execution, you may use the 'One Click trading'. Complete the outlined information in the new window.

Right/Double click on the trade you wish to close. Once the order window opens, click ‘Close’ and then ‘OK’.

This is due to the spread being applied. If you open a buy position then closing price is the bid (lower than your opening price), and if you open a sell position closing price is the ask (higher than your opening price).

If you would like to change the leverage, please email the following to customer support at [email protected]:
-Subject: Leverage change request
-Trading Account ID:
-Desired leverage: 1:5 until 1:500 can be selected

Please be aware that leverage changes cannot take place when there are open positions in your account.

A point is the smallest possible price change or the minimum price increment. For example 1 point on EURUSD with 5 decimals is 0.00001.

The calculation for the point value is in the following way:

Example: 1 Lot of EURUSD

0.00001 * 100,000 (Contract Size) = 1 USD

All instruments have a Minimum Lot Size as per the below:

Forex, Metals, Energies Minimum Lot Size: 0.01 Lot
Equity Indices Minimum Lot Size: 1 Lot
Cryptos: All Minimum Lot Sizes here

A possible reason is that you are trying to open a trade less than the minimum volume (Lots) allowed. In order to ensure you are entering a lot size equal or greater than the minimum you can right click on the instrument on Market Watch window and select specification. A pop up window will appear with all instrument specifications where you can find the Minimal Volume. Alternatively you can go to 'Trading' menu tab in our website and find the instrument's minimum lot size.

Yes. Please follow the steps below

1. Save your Expert Advisor in the Experts folder in the MT5 directory on your computer. This is usually found under C:\Program Files\MetaTrader5\MQL5\Experts\Advisors
2. Restart MT5
     -The Expert Advisor file should appear in the navigator window in MetaTrader
3. Click on it and drag it onto a chart of the currency that you’d like the EA to trade on
4. In the “Properties” window that comes up, tick “Allow Auto trading”
    -Navigate to Tools -> Options -> Expert Advisors tab
   -Tick “Allow automated trading”
   -Click “OK”

You should now be able to see a symbol with a green circle in the top right-hand corner of your chart to show that you have activated your EA correctly.

You can choose to partially close a position. By this we mean, if you open a position with a volume of 10 lots USDJPY, you can choose to close a portion of that volume. For example you can choose to close 3 lots and leave a volume of 7 lots open. You can do that by double clicking on an open position allowing the order window to pop up.

Under the 'Volume' field you can override that with the desired volume you wish to close and click on close button highlighted in yellowish color and you are all set.

Close By function is not allowed.

Multiple Close By function is not allowed.

Take Profit is a limit order that you place if you want your previously open position to close automatically when a specified price is reached with a profit.  If your position is BUY, then you must set your Take Profit at a higher bid price than the current bid price. If your position is Sell, then you must set your Take Profit at a lower ask price than the current ask price.

You can set Take Profit within the order window before opening a position or you can modify an existing position by right clicking on an order and selecting Modify or Delete.

Please note that there is a minimum point distance when you set Take Profit. Please see our Limit & Stop levels under the 'Trading' menu tab, or under Market Watch window - Specification.

Stop Loss is a limit order that you can place if you want your previously open position to close automatically when a specified price is reached with a loss. Stop Loss is used to minimize losses and protect your Balance from extreme movements. If your position is BUY, then you must set your Stop Loss at a lower bid price than the current bid price. If your position is Sell, then you must set your Stop Loss at a higher ask price than the current ask price.

You can set Stop Loss within the order window before opening a position or you can modify an existing position by right clicking on an order and selecting Modify or Delete.

Please note that there is a minimum point distance when you set a Stop Loss. Please see our Limit & Stop levels under the 'Trading' menu tab, or under the Market Watch window - Specification.

A pending order is an instruction that you set manually or by an Expert Advisor (EA) to buy or sell an instrument at a pre-defined  price. When the price is reached, the order will be automatically triggered opening a position at market price.

Type of Pending Orders:
- Buy Limit is an order to open a buy position at a future Ask price. It must be set lower than the current price
- Buy Stop is an order to open a buy position at a future Ask price. It must be set higher than the current price.
- Sell Limit is an order to open a sell position at a future bid price. It must be set higher than the current price.
- Sell Stop is an order to open a sell position at a future bid price. It must be set lower than the current price.
- Buy stop limit: this type combines the two first types being a stop order for placing Buy Limit. As soon as the future Ask price reaches the stop-level indicated in the order (the Price field), a Buy Limit order will be placed at the level, specified in Stop Limit price field. A stop level is set above the current Ask price, while Stop Limit price is set below the stop level.
- Sell stop limit:  this type is a stop order for placing Sell Limit. As soon as the future Bid price reaches the stop-level indicated in the order (the Price field), a Sell Limit order will be placed at the level, specified in Stop Limit price field. A stop level is set below the current Bid price, while Stop Limit price is set above the stop level. 

You can set a pending order by opening a new order window and select Type: Pending Order under the Symbol, and then select the type of pending order you wish to place.

Please note that there is a minimum point distance when you set pending orders. Please see our Limit & Stop levels under "Trading"  menu tab or under Market Watch window - Specification.

Margin call is an alert/notification when your Margin Level % reaches a certain point. That means your positions are in danger of being liquidated and are near to the stop out level. At this level you must either fund your trading account or close open positions in order to reduce your margin. Margin Call Level is set at 50%.

Stop Out occurs when your Margin Level % reaches a certain point. That means you have insufficient funds to support your open positions and liquidation (closing positions) starts. The system starts closing positions from the ones that have the highest loss until your Equity (or Margin level %) becomes higher than the Stop out level %.

Stop Out Level is set at 80%.

Limit and Stop Levels is the distance in points from the current market price, within which it is prohibited  to place Stop Loss, Take Profit and Pending Orders. When you attempt to place an order within the limits it will return a message 'Invalid Stops'.

In some cases you might give the platform an extra instruction before the previous one was completed. This can happen when you click multiple times the same instruction or when you use an EA that is hyperactive.

A Trailing Stop automates the process of modifying your Stop Loss level. It allows you to specify a Trailing Stop Level in points, and as soon as the profit in points becomes equal to or larger than the specified value, an automatic command is generated to place the Stop Loss at the specified distance from the current market price. If price moves and it is increasing the position profit, Stop Loss automatically moves together with the price.

You can set a Trailing Stop by right clicking on an open position and selecting Trailing Stop and then Custom. A new pop up window will appear, requesting you to specify the Trailing Stop Level in points. Then click OK.

Please note that there is a minimum point distance when you set up Trailing Stop. Please see our Limit & Stop levels under the 'Trading' menu tab, or under the Market Watch window - Specification.

Possible reasons:

1. The specified stop loss or take profit price is incorrect. Please make sure that when you enter into a Buy position stop loss price is set lower and take profit price is set higher than the current market price. When you enter into a Sell position stop loss price is set higher and take profit is set lower than the current market price.
2. If point 1 is correct, please ensure that the distance from current market price is not within the Limit and Stop Levels.

Because you do not have enough Free Margin or your Margin Level is below 100%. Please check how to calculate margin requirements by going to the 'Trading' menu tab for each asset class.

You can always check the frequently ask questions section for a possible answer to your inquiry. In case you don't find the answer, you can open a ticket through your secure area Portal or send us an email to [email protected] and our investigations team will get back to you the soonest possible.

Yes, MT5 trading accounts are automatically archived after 30 days of inactivity and zero balance. You will be given the option to create a new MT5 account once you deposit funds in your preferred currency.

The price displayed on the chart is the bid, therefore, you need to ensure that the triggered price was the bid.

On Buy positions, your Stop Loss, Take Profit, Buy Limit and Buy Stop orders will be triggered at bid price.
On Sell positions your Stop Loss, Take Profit, Sell Limit and Sell Stop will be triggered at ask price.

A swap-free account offers the same features that are provided in the account types offered by CryptoGT, with the only difference that positions on certain FX and other CFD instruments can be held open overnight, swap-free and with no additional fees on trades. 

An Islamic or swap-free account is an account that is free from swaps and is only available for clients who follow the Sharia law. 

For more information on Swap-free Accounts, click here.