Account Opening Questions

Only name and email address.
No. No previous trading experience is required.
Almost instantly. Once you register, we sent you a confirmation code to your email address. You enter this code to confirm your subscription and your account is ready to login.
Yes. Within the Trader Room you can open one or more accounts.
We are the only crypto broker in the world that allows you to open a leveraged trading account in the following cryptocurrencies:
  • Bitcoin
  • Bitcoin Cash
  • Ethereum
  • Dash
  • Litecoin
  • Monero
  • Ripple
Yes. Within the Trader Room you can open a Demo Account in any of the following base cryptocurrencies:

Yes. CryptoGT DOES NOT accept accounts from the following countries:
  • The United States of America
  • North Korea
  • Myanmar
  • Cuba
  • Sudan
  • Syria
  • Iran
  • Iraq
  • All European countries
You must be at least 18 years of age to create an account with CryptoGT.
You should be 18 years old or older.
We sincerely apologize for the termination of your account, but we would like to ask you to contact customer support by e-mail.
Our company CryptoGT does not accept establishments for people residing in the following countries.
  • United States of America
  • North Korea
  • Myanmar
  • Cuba
  • Sudan
  • Syria
  • Iran
  • Iraq
  • EU member states
Is possible. The following demo accounts can be opened from TraderRoom.
  • Up to one per Crypto currency, leverage is fixed at 200x.
  • Bitcoin: Demonstration fund 10 BTC
  • Bitcoin Cash (bitcoin cash): Demonstration fund 100 BCH
  • Ethereum: Demonstration fund 180 ETH
  • Dash: Demonstration fund 350 DASH
  • Litecoin (Lightcoin): Demonstration fund 950 LTC
  • Monero (Monero): Demonstration fund 600 XMR
  • Ripple: Demonstration fund 160,000 XRP
  • Cardano: Demonstration Fund 1,000,000 ADA
  • NEM: Demonstration fund 100,000 XEM
  • Tether: Demonstration Fund 30,000 USD
  • USDT(テザー): デモ資金 30.000USDT
  • PAX (Paxo Standard): Demonstration fund 30.000 PAX
  • TrueUSD: True Demonstration Money 30.000 TUSD
  • Gemini Dollar: Demonstration funds 30.000 GUSD
  • USD Coin: Demonstration funds 30.000 USDC
When opening a corporate account, enter your company name in "First Name" and your company type (eg, limited company, Ltd.) in "Last Name".
Yes it is possible. You can open multiple trading accounts within TraderRoom.
If you do not receive the information from our company, we will use "support@cryptogt.com", "admin@cryptogt.com", etc. for setting the e-mail address of the customer. You may need to allow your email address.

The above setting method differs depending on the domain you are using, so please confirm and set it from the website of the domain provider that you are using.
Account registration will be completed in an instant.
During the initial registration process, a PIN code will be automatically sent to your registered email address.
Please log in to your account using your PIN code.
It is only the email address that you are planning to use and the password you set yourself.
If you can not log in to MetaTrader 5 (MT5), there is a possibility that either your account ID or password you entered is different.

When entering your login ID and password

Is there any extra space?
"Is it a full-width input?"
"If" l "or" I "is included, is it entered incorrectly?
場合 If "o (o)" or "0 (zero) is included, is it not entered incorrectly?"
Please check etc.
Please select "HatioLtd-Live" ("HatioLtd-Demo" for demo account) for the server.
Please note that the login ID and password for MetaTrader 5 (MT5) are sent to you at the time of opening your trading account, as it is described in the "Account opening completion notification" email.

If you can not solve the problem above, please reset your MT5 account password.
If you forgot your password, you can click "Forgot your password?" On the login screen and set a new password from the password recovery screen.
If you can not log in to TraderRoom, it is possible that one of the "Email Address" and "Password" you entered is different from the one you registered.

Since the login ID and password to MetaTrader 5 (MT5) and the email address and password to TraderRoom are different, it would be appreciated if you could also confirm them.

Please check if there is any extra space in the email address or if it has been entered in full-width.
If you can not solve the problem above, please change your password.

Also, depending on the server's congestion status, "500 error" may be displayed and login may not be possible. In that case, please wait for a while, and try logging in again.
At the time of registration to CryptoGT, a trading account (levered 200 times) with XRP as a margin is created. Please check the trading account in TraderRoom.

Trading accounts (MT5 accounts) are limited to one for each Crypto currency. (Up to 2 trading accounts with BTC and XRP as margin)

If you try to create more trading accounts (MT5 accounts), the message "Account has reached the limit" will be displayed.

If you wish to change the leverage of a trading account already open, please contact Customer Support with the following details.

【Leverage change request】
Trading Account ID:
Desired leverage multiple:

Risk Disclosure: Cryptocurrencies are influenced products. CryptoGT associated with foreign exchange, leveraged trading, common assets and other underlying variables, involves a high level of risk and a possibility of loss of some or all of your investment. Please consider carefully whether trading or investing in bitcoin or other cryptocurrencies is appropriate to your financial situation. Only risk capital should be used when trading or investing. You must review Terms of Service and this Risk Disclosure prior to establishing an account.

CryptoGT currently accepts only cryptocurrencies as method of deposit.